Web site maintenance is an integral part of updating and keeping your site working properly. At Digital Renegades we take great care to first back up the website, check the website, update, then check the website again for any changes. Our software keeps a record of plugins we update so if there is ever an issue we see what plugin version was changed and revert back, and develop an update solution.
Maintaining your site yourself could cost you more than you may think. If a client updates from their WordPress admin, Digital Renegades wouldn’t have that record. We update client sites several times a month so we can take the time to devote to checking your website thoroughly. Also included on our monthly care reports are security scans. If in the event we ever catch a plugin issue, it becomes a support ticket and we address it before you, our client ever knows there is a problem. We also take care about which plugins we are updating and single out large updates (like WooCommerce) as its own task for additional quality control.
As such we do not recommend updating Wordpress or your plugins as long as we are helping to maintain your site. We will take care of these updates for you and make sure they don't cause any issue after the update is completed.